Important information regarding covid-19

Thank you all for your patience and support during this difficult time
all our services are resumed!  We look forward to having you here at Nagomi!

COVID-19 Prevention Protocols

We have made the necessary changes in order to ensure your health, safety and well-being, and that of our team members, based on the guidance we have received from Toronto Public Health and supported by industry specific advice from The College of Massage Therapists (CMTO) and The College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario. (CTCMPAO)

Our valued guests:

Pre-screen before your appointment: You will be sent a COVID screening questionnaire by email prior to your visit. Please read through the form. Should you answer 'yes' to any of the questions, please DO NOT COME TO THE CLINIC, but self-isolate immediately and call your primary health care provider or Telehealth Ontario (1-866-797-0000) for further direction.

pre-screened prior to booking (via email or telephone) and on arrival in accordance to Health Canada’s regulations.


Arrive on time for your appointment:  Please arrive on time for your appointment and not early as we want to minimize time spent in communal spaces. (If you are late for your appointment and there is insufficient time to perform your treatment and properly disinfect, we might not be able to take your appointment or it will be shorter.)


Please come alone for your appointment.  Only essential guests (such as parents/guardians of children) will be permitted to accompany patients into the clinic. This person is required to wear a mask as well when he or she is here.


Please feel free to contact us if you have any questions or concerns prior to your visit, we will gladly assist you.

Our Team

  • Temperature checks will be taken daily.

  • All team members will be required to wear PPE as appropriate.

  • Our treatment rooms will continue to be disinfected between every service.

  • Sheets, Towels and other laundry will be laundered after each service.

  • We are continuing to disinfect high touch surfaces such as doorknobs, handles, light switches on a regular basis.

  • Hand sanitizer stations will be located throughout Nagomi.

Please understand that if one of our practitioners have any symptoms or find out we have had close contact with someone who has, or has tested positive for covid-19, we will contact you immediately and cancel your appointment and reschedule for a safer time.