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Important information regarding covid-19
Updated March 22,2022


Dear our valued client

Thank you all for your patience and support during this difficult time!


As of March 21, masking mandates have been changed, except for public transit, health care settings, long-term care homes and congregate care settings.                                                                                                                             

The College of Massage Therapists (CMTO) and The College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario. (CTCMPAO)  considers all RMT, R.a.c  and RTCMP practice settings to be health care settings for the purposes of the masking mandate. RMTs,, RTCMP and their clients will be expected to wear a mask until April 27, 2022.

After that masks will no longer be required, however, clients can ask their RMT,, RTCMP or Estheticians to wear a mask if they prefer, and practitioners may need to ask clients to wear a mask depending on their condition. 


Also, health care professionals will continue to screen clients just before treatments.If the client does not pass screening, they cannot provide treatment. 


The screening questions would be:


Q1: Do you have any of the following symptoms? 

• Fever and/or chills 

• New onset of cough or worsening chronic cough 

• Shortness of breath 

• Decrease or loss of sense of taste or smell 

• If adult >18 years of age: unexplained fatigue/ / / lethargy malaise muscle aches (myalgias) 

• If child <18 years of age: nausea/vomiting, diarrhea


Q2: Have you tested positive for COVID-19 in the past 10 days or have you been told you should be isolating? 


*Next questions can be waived if you are fully vaccinated

Q3: Did you travel outside of Canada in the past 14 days?

Q4: Have you had close contact with a confirmed case of COVID-19 without wearing appropriate PPE?


If you have any concerns or questions, please feel free to contact us!   

Thank you for your cooperation. 


Best Regards,

Nagomi Team

We have made the necessary changes in order to ensure your health, safety and well-being, and that of our team members, based on the guidance we have received from Toronto Public Health and supported by industry specific advice from The College of Massage Therapists (CMTO) and The College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario. (CTCMPAO)

Our valued guests:

Pre-screen before your appointment: You will be sent a COVID screening questionnaire by email prior to your visit. Please read through the form. Should you answer 'yes' to any of the questions, please contact us.  We will reschedule your appointment for a safer time.

Arrive on time for your appointment:  Please arrive on time for your appointment and not too early as we want to have enough time in between the appointments to clean and disinfect . We would like to create a safe and relaxing space to welcome you!

Please feel free to contact us if you have any questions or concerns prior to your visit, we will gladly assist you.

Our Team

  • All team members will be required to wear PPE as appropriate.

  • Our treatment rooms will continue to be disinfected between every service.

  • Sheets, Towels and other laundry will be laundered after each service.

  • We are continuing to disinfect high touch surfaces such as doorknobs, handles, light switches on a regular basis.

  • Hand sanitizer stations will be located throughout Nagomi.

Please understand that if one of our practitioners have any symptoms or find out we have had close contact with someone who has, or has tested positive for covid-19, we will contact you immediately and cancel your appointment and reschedule for a safer time.

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